Support Blog

DNUG – Verse on Premises Best Practices

I am excited to announce that I will be presenting “Verse on Premises Best Practices” on July 14, 2020 as part of the virtual DNUG conference’s Administration day.  As many of you already know, HCLs direction is to replace iNotes with Verse on Premises as part of Domino 12.  Hence, if your email solution includes iNotes it is important you Read More

Support Managers: Harness the Power(Shell) within Office 365

In light of recent events, we have seen a massive influx of remote workers, resulting in a substantial increase in Support Desk tickets. Support Desk staff have been bombarded with various tickets, making it difficult to keep up with their typical daily tasks. Some say the obvious solution is to add more staff members to reduce the workload of the Read More

Taming Teams: Handling the Sudden Surge of Admin Requests

Taming Teams: Handling the Sudden Surge of Admin Requests Adoption of Microsoft Teams was gaining traction before COVID-19 but has now quickly shifted from an elective to a necessity. With Teams usage growing as much as 1,000%, we are also seeing the number of admin requests increasing just as drastically. Administrators are now seeking force-multiplying tools, like PowerShell, to empower Read More

It’s a Remote World

The Rise of Remote Work: We are living in a very precarious time as we are in the midst of a global pandemic. The, now infamous, Coronavirus (COVID-19) has impacted almost every facet of life for people all over the world. People are concerned about the health of themselves and their loved ones, groceries stores have turned into chaos, social Read More

Engage 2020: Taking a Trip Down Memory Lane

Ro07. Celebrating 30 years of Domino On March 3rd at 1:30 PM Central European Time in E. Foyer at Engage 2020 in Arnhem, Netherlands I will be hosting the round table “Celebrating 30 years of Domino.”  Please join me and bring your best Lotus/IBM/HCL Notes and Domino stories to share.  Show and Tell is encouraged!  So wear your R5 Super Read More

Digital Integration: Overcoming Enterprise Communication Challenges

It’s all about Digital Integration. Hoozin is known for its innovative approach to collaboration, as well as for our vision of delivering a fully integrated Digital Workplace. Hoozin aims to connect all Digital Assets into one single experience for the end-user. At Hoozin, we believe that the Digital Workplace needs to be entirely user-centric and NOT IT-centric. This means that Read More

Engage 2020: Celebrating 30 Years of Domino

I am beyond excited to have two speaking sessions for Engage 2020 accepted.  Thank you to Theo Heselmans for orchestrating this conference and for the amazing opportunity to present to my European counterparts.  Looking forward to seeing you all in Arnhem, Netherlands in March. Come see me discuss Messaging Best Practice and Celebrate 30 years of Domino! Learn more at: Read More

Domino, Notes and Sametime v11 are Here for the Holidays!!

The holidays are here and as an early present Domino, Notes and Sametime v11 are now available for download. This morning, I sipped coffee and upgraded my computer to HCL Notes v11. Totally smooth – no errors or issues. My email on the v11 mail template is working against a Domino 9.0.1 FP 10 server. Even logged in to a Read More

HCL Masters Class of 2020

I am excited to share with you my acceptance to the HCL Masters class of 2020. For over 25 years I have greatly enjoyed being a voice for Domino and Notes. Looking forward to this next adventure. Thank you HCL for the opportunity. Check out the full HCL Masters Class of 2020: https://www.cwpcollaboration.com/class_of_2020.html Looking for more information on HCL and Read More

Live from Tokyo: Domino 11, SameTime 11 and Connections 6.5

The RPR Wyatt viewing party in Phoenix, AZ for the HCL Technologies Digital Solution Product Launch was a great chance to meet with fellow Notes/Domino enthusiasts! There was a lot of optimism in the room around the new updates, proving that it’s an exciting time to be involved with HCL Technologies! Coincidentally, these announcements occur as Domino celebrates its 30th Read More