The Future of Domino

IBM Think 2019

IBM Domino has been making headlines recently, and rightfully so. Last month it was announced that IBM had sold the final components of their 1995 acquisition of Lotus to HCL for $1.8 billion. At first many business partners and users were a bit skeptical, but it truly seems that HCL is going to continue to build and enhance the platform. The new Domino V11 is a perfect example of this, as it demonstrates a desire and commitment to extend the life of Domino.


IBM and HCL also seem to be collaborating together to ensure all business partners and users are informed and educated on the overall transition and the roadmap going forward. The Destination Domino team will be conducting 60-minute webcasts twice a month for developers and admins that want to enhance their learning. IBM Think is another great event to learn more about how you will be impacted by recent changes and also gives attendees a chance to get hands-on experience with the latest technology.


IBM recently commissioned Forrester Consulting to conduct a Total Economic Impact study and examine the potential ROI that enterprise may realize by deploying Domino. Forrester interviewed four customers with 16 to 23 years of experience using Domino for application development. In this blog I will be summarizing the Key Findings, Analysis of Benefits and Financial Summary.

Upgrade Now!


Key Findings


· Quantified Benefits:


  • – Saved $2.8 million in license costs of specialized software by providing a platform for building the needed functionality in-house.
  • – Saved $1.3 million in resource costs from implementing automation and workflow improvements.
  • – Saved $822,225 in infrastructure costs by remaining on the Domino platform
  • – Saved $805,740 as a result of employing business developers.


· Unquantified Benefits:


  • – IBM Domino provides the tools to quickly develop robust applications.
  • – Domino-built applications guarantee performance and reliability at no additional cost for upgrades.
  • – Applications developed on Domino provide full customization to support organizations’ unique needs and preferences.


Analysis of Benefits


· Avoided Cost of Alternative Software


  • – Several interviewees found their app development, CRM or ERP solutions has costs anywhere from 2.5 to 15 times higher than the cost of the Domino platform.
  • – Over three years, the composite organization expects risk-adjusted total benefits to be a PV of more than $5.6 million.
  • – Avoided cost of alternative software results in 49% of total benefits.


· Efficiency from Workflow Automation


  • – A communication provider freed up 30% of the sales team’s time by leverage Domino for Workflow Automation.
  •  – On average, each employee saves 10 minutes per day due to the workflows and efficiencies built with the Domino applications.
  • – Forrester recognizes 50% of the time saved as productive time.
  • – An average FTE’s annual burdened salary is $73,000.
  • – Efficiency from Workflow Automation results in 22% of total benefits.


· Infrastructure Cost Savings from Remaining on Domino


  • – Can save up to 43 hours of productivity for each employee
  • – Organizations would need five servers to replace one Domino server.
  • – Infrastructure Cost Savings from Remaining on Domino results in 15% of total benefits.


· Savings from Employing Business Developers


  • – The low-code Domino platform empowers business developers.
  • – Bringing business perspective into development can reduce costs by 25% to 40%.
  • – Savings from Employing Business Developers results in 14% of total benefits.


Financial Summary



IBM Domino V10 Overview

1. FAST: Rapid application development — we were there at the beginning of “low-code app dev” space to enable tech savvy business users and IT to get work done faster.

2. MODERN: Domino has enabled businesses to build all kinds of robust solutions. And now, by adding JavaScript and node.js, any JavaScript developer in your organization can enhance, integrate, and build new applications that include data and processes from Domino.

3. PROVEN: Enterprise-grade platform — secure and scalable for building workflows and collaboration-centric business processes using the world’s first NoSQL document database.

4. LOW TCO: Lowest total cost of ownership — proven low administrative overhead and easy integration with enterprise ecosystems such as Microsoft. Domino is 15x more cost-effective than the alternatives.

5. OPEN AND INTEGRATES EASILY: Integrate your Domino app into anything that supports node.js/JavaScript — such as Slack or MSFT Teams. Configure single sign-on using SAML IPDs including Microsoft’s ADFS. You can also call any REST API that you want from your Domino application — bring in a google map, pull in a Watson API, use customer data from Salesforce, ask for an Approval in a Slack channel, or grab support ticket information from ServiceNow.

6. MOBILE: Classic Domino applications can now go mobile, without any code changes. In less than an hour. IBM Domino Mobile Apps lets developers turn their desktop applications into mobile solutions. On iPads, users can keep working offline and sync-up automatically when communication is available, or more reliable.

7. EASIER ADMIN: Domino V10 now supports CentOS, which lowers your costs immediately compared to Windows. CentOS can be used to create Docker Domino containers as easily as Red Hat Linux (or Windows), so you can deploy your Domino solution on-premises, hybrid, and public — wherever it makes sense for your business. We’ve instrumented V10 so you can understand every aspect of the performance of Domino applications and mail in real time. Using tools such as NewRelic, you can fully understand the trends and identify opportunities to upgrade to new hardware, identify which application to optimize, or spot any bottlenecks.

8. BETTER EMAIL/CALENDARING: Now, with V10, there is a better user experience and enhancements of essential email features. Expanded calendar usability, touch-screen support for tablets, and interoperability with O365 applications.


Learn more at



Leave a Reply