Microsoft Office 365 Monitoring

Monitor Microsoft Office 365 with VitalSigns

End-to-end Microsoft Office 365 monitoring combined with real time performance analytics gives IT managers complete visibility into the health of their end user experience.

Automate PowerShell

Access a library of approved PowerShell scripts and easily run them against servers, users or mailboxes, with an audit trail automatically created.

User License Management

Analyze a master list of all licenses that are currently eligible for reassignment, allowing for proper reallocation of highly valued license investments.

End-to-End Monitoring

Gain visibility into the end user experience in real time to target troubleshooting and to ensure SLA requirements are being met.

Key Features

• Real Time Dashboard

Analyze every component in your Office 365 environment from a single dashboard to quickly identify and mitigate issues. At a glance, gain critical health insights for Exchange Online, Azure Active Directory, OneDrive for Business, Skype for Business, and even Teams.

• End-to-End Monitoring

Constantly run end user simulations across the various components of Microsoft Office 365 to accurately gauge the quality of service that users are experiencing at each endpoint. Configure alerts to proactively notify IT managers about issues before end users experience disruptions.

• Dedicated Server Health Pages

Drill down deeper into individual server health pages to reveal more insights on the performance and availability of each server in your Office 365 environment. Each server health page offers an overview tab containing visual representations availability over the last 24 hours and the last week, mail services, daily user logins and last login time. Beyond the overview tab, IT Managers can navigate through multiple tabs including Mail Statistics, User Scenario Tests, Active Directory, Password Setting and Events.

• Performance Bench-marking

Leverage historical data and existing SLA requirements to identify trends and deviations that can threaten the health and performance of your infrastructure. Act immediately with proactive alerts sent to any device of your choice.

• Group Management

View of all Office 365 Groups from a filterable list to quickly identify groups by group type, by member count or by group owner. Leverage these insights and PowerShell to automate PowerShell commands to ease the process of group management.

• PowerScripts

Securely run PowerShell commands with the click of a button directly from VitalSigns. Scripts execute using the stored credentials associated with the server and only users with the PowerScripts role can use this feature. For additional security, an audit trail is created for each executed script, to record who ran what and when.

• Mailboxes & Users

Quickly identify which users have multi-factor authentication turned on and toggle that role for any individual user. Analyze which mailboxes are set up to forward mail elsewhere, and to where that mail is going. Leverage PowerScripts to quickly make corrective actions and bulk changes.

• Adoption Metrics

Enhance user adoption in Office 365 by tracking usage activities and identifying current trends among those activities. Leverage these actionable insights to create and commit to an adoption plan as well as to promote areas of excellence.

• Licenses Management

Analyze a master list of all Office 365 licenses that are currently eligible for reassignment, allowing for proper reallocation of highly valued license investments. Licenses can easily be viewed by type, by the last login date or by amount of time remaining on the license.

Microsoft Exchange Reports

Office 365 monitoring OneDrive

• One Drive

The Office 365 OneDrive Report features a configurable multi-line chart type graph that displays the daily average upload and download time in milliseconds within OneDrive over a specified time period.

• Mail Latency

The Office 365 Mail Latency Report displays a line graph to easily show the amount of latency in milliseconds that users are experiencing over a specified period of time.

• Licenses Eligible for Reassignment

The Office 365 Licenses Eligible for Reassignment Report compiles a list of all user licenses that are currently eligible to be reallocated to new or existing users. This report displays the user name, the license type and the date the account was last modified.

• Shared Mailboxes Consuming Licenses

The Office 365 Shared Mailboxes Consuming Licenses Report displays a list of all shared mailboxes that are currently consuming licenses as well as the size of each shared mailbox.

• Discovery Mailboxes

The Office 365 Discovery Mailboxes Report compiles a list of all the discovery mailboxes currently in the environment and displays metrics such as issue warning quota, prohibit send quota, prohibit send quota, active status, total item size, item count, and last login time.

• Shared Mailboxes

The Office 365 Shared Mailboxes Report compiles a list of all the shared mailboxes currently in the environment and displays metrics such as issue warning quota, prohibit send quota, prohibit send quota, active status, total item size, item count, and last login time.

• Inactive Users

The Office 365 Inactive Users Report displays a filterable list of all current inactive users. View all inactive users by display name, user type, title, license type, department, and account last modified.

• Up Time

The Office 365 Up Time Report displays a multi-line chart type graph containing the up time percentage over a specified period of time for multiple components of Office 365.

Office 365 Monitoring Last Login Time

• User Login Times

The Office 365 User Login Time Report displays a multi-line chart type graph that displays the total number of user logins each day over a specified time period.

• Last Active Directory Sync

The Office 365 Active Directory Sync Report compiles a list of all users to easily identify the date of each user’s most recent Active Directory sync.

• User Mailboxes

The Office 365 User Mailboxes Report compiles a list of all the user mailboxes currently in the environment and displays metrics such as issue warning quota, prohibit send quota, prohibit send quota, active status, total item size, item count, and last login time.

• Room Mailboxes

The Office 365 Room Mailboxes Report compiles a list of all the room mailboxes currently in the environment and displays metrics such as issue warning quota, prohibit send quota, prohibit send quota, active status, total item size, item count, and last login time.

• Groups

The Office 365 Groups Report displays a filterable list of all active groups in your environment. View all groups alphabetically by name, by group type or by the member count.

• All Users

The Office 365 All Users Report displays a filterable list of all current users. View all users by display name, user type, title, license type, department, and account last modified.

• Create Task

The Office 365 Create Task Report displays a line chart type graph containing the total number of created tasks each day over a specified time period.

Microsoft Exchange Alerts & Notifications

Alert Definitions

Leverage existing alert definitions or create your own to receive a variety of alerts (i.e. dead mail, not responding, disk space low, etc.) pertaining to the overall status of your Office 365 and Exchange environments.

» MORE

Alert Settings

IT Managers can configure alerting options such as: Advanced Alerting, Persistent Alerts, Alert Limits and SNMP Listeners from the Alert Settings page. Email Alerting, SMS/Text Alerting and Recurring Alert Options can also be configured with the Alert Settings page.

» MORE

Alert Scripts

All scripts and commands can be managed from the Alerts Scripts page where IT managers can add new scripts, edit existing scripts as well as delete existing scripts.

» MORE

Alert History

The Alerts History page provides a detailed view of all alerts that were created, sent, and cleared. The Notification Sent Date indicates when the alert was sent (if applicable) and the Event Dismissed Date indicates when the alert/issue was resolved.

» MORE

Screenshots

FAQs

Why do I need to monitor my Microsoft Exchange environment?

It’s critical to monitor Microsoft Office 365 because in most cases it is the heart of organizational collaboration. Organizations are financially impacted by any downtime or latency that results in a loss of communication and productivity across the various components of Office 365. Monitoring provides IT managers with data driven reports that reveal critical insights on how to manage Office 365 more efficiently.

What are the benefits of end-to-end monitoring?

The main benefits of end-to-end monitoring are complete visibility into what each end user’s current experience look likes enabling targeted troubleshooting and the ability to quickly relate user activity to back-end processing.

How does VitalSigns improve my ability to manage end user mailboxes?

VitalSigns monitors multiple mailbox and user components to offer multiple reports that provide valuable statistics such as users approaching quota, cumulative mailbox access size, and the largest mail folders within your Office 365 environment.

How difficult is the VitalSigns installation process?

It’s not difficult at all. VitalSigns is designed to be agile allowing for a smooth integration into multiple types of infrastructures.

How can any end user securely run PowerShell commands using PowerScripts?

The PowerScripts Library is loaded with approved PowerShell commands allowing users to easily run scripts against servers, users or mailboxes within VitalSigns. Scripts are executed using the stored credentials associated with the server. Only users who have been assigned the PowerScripts role can access this feature, and rights can be terminate at any time. To further increase security, an audit trail is created each time a script is executed to show who ran what and when.

Can VitalSigns automatically send notifications?

Yes. IT managers can easily configure alerts using VitalSigns’ existing scripts or they can upload their own custom alert scripts. Each configured alert has custom notification settings with the ability to send alarms and reports to multiple users based on time or location.

What other technologies does VitalSigns monitor?

VitalSigns monitoring and reporting dives deep into both IBM and Microsoft collaboration technologies. On the IBM side, VitalSigns monitors Connections, Notes/Domino, WebSphere, Traveler and Sametime. On the Microsoft side, VitalSigns monitors Office 365, Exchange, SharePoint, OneDrive and Skype for Business.

See What a VitalSigns User Has to Say

Before we purchased VitalSigns our organization lacked the ability to perform two crucial functions: to assist with monitoring journal databases which is essential for compliance requirements and to proactively alert on all of our critical IT systems.

One of the main reasons we started using VitalSigns was so that the Administrators could be alerted when our systems were failing before our users would contact the Help Desk. This allows the Administrators to pro-actively update the Help Desk so that when the user calls it is no surprise, and we can give informed updates back to the users. Overseeing a large IT system 24/7 can be a very daunting task, but it is a lot easier these days with VitalSigns acting as a right hand by always watching our systems and alerting me by email or text if anything abnormal happens.

After purchasing VitalSigns we discovered that the tool would also help our organization with monitoring critical databases, which is a necessary component to our email compliance solution. VitalSigns ability to monitor and alert all the way down to the database level is critical to our requirement for journaling databases. VitalSigns ensures that all items are being processed and that we are meeting our compliance requirements.

Jackie S.
Senior Systems Analyst
WoodmanLife

Move Forward with VitalSigns

Contact our team. Anytime

602-263-7779

Organizations Leveraging VitalSigns