HCL Connections

HCL Connections Monitoring & Administration

Maximize your potential for collaboration with real-time insights into user behavior and community activity.

Empower Employees to Drive Outcomes

Leverage VitalSigns to simplify HCL Connections administration and automate routine tasks. VitalSigns empowers managers to make data-driven decisions based on user and community activity. With VitalSigns, departments and teams can identify and promote internal thought leaders based on their contributions.

Maximize collaboration within HCL Connections by monitoring everything from WebSphere health to the end-user experience.

Drive Adoption with Internal Champions

Manage Internal & External Users

Deliver an Optimal User Experience

Manage Community Access

Internal Champions

Drive adoption by identifying and promoting the individuals who engage, inform, and collaborate the most with HCL Connections.

• Promote Success Stories

• Gamify Collaboration

• Drive Adoption

VitalSigns optimize IBM Connections server monitoring internal champions page

User Management

Empower your administrators with streamlined user management tools and empower your users with optimal availability and performance.

• Simplify On-boarding

• Manage External Users

• Monitor WebSphere Health

Community Management

Simplify Community Management with powerful administration tools and enhance decision-making with actionable insights.

• Manage Content

• Control Access

• Monitor Activity

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Content Manager

Custom Reports

On-boarding Tool

Additional Features

Intelligent Alerts

Real-time Monitoring

Executive Dashboards

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Trend Analysis

WebSphere Health

Modern Configurator

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FAQ

Why should I monitor HCL Connections?

A main focus for most HCL Connections admins is maintaining optimal performance to ensure that end-users are receiving the best possible quality of service. Without an additional monitoring solution like VitalSigns, admins will lack the ability to proactively identify and mitigate performance degradation that will inevitably disrupt the overall user experience.

Can VitalSigns perform trend analysis?

Yes. VitalSigns gathers both performance and user activity metrics and then visualizes those metrics in charts and graphs as well as reports featuring trends over time.

How difficult is the VitalSigns installation process?

It’s not difficult at all actually. VitalSigns uses the native Notes client to gather all metrics and for all testing so nothing is required to be installed on the Domino servers.

How is VitalSigns priced?

VitalSigns offers a simple pricing model based strictly off the number of servers you want VitalSigns to monitor and report on within the organization. There is no per user pricing and there are no additional modules that need to be purchased.

 

How does VitalSigns boost adoption rates?

The insights on user activity provided by VitalSigns allows IT managers to identify how individual users are engaging and interacting within your HCL Connections environment. These insights are invaluable for managers looking to define user groups, to identify roadblocks to change and to construct or optimize their social business adoption plan.

Can VitalSigns automatically send notifications?

Yes. IT managers can easily configure alerts using VitalSigns’ existing scripts or they can upload their own custom alert scripts. Each configured alert has custom notification settings with the ability to send alarms and reports to multiple users based on time or location.

Does VitalSigns monitor the underlying components of HCL Connections?

Yes. VitalSigns monitors and reports on anything that directly affects the performance of the HCL Connections infrastructure. This includes the various components of WebSphere such as nodes, memory, heap size, thread count, disk space, etc.

 

What other technologies does VitalSigns monitor?

VitalSigns monitoring and reporting dives deep into both HCL and Microsoft collaboration technologies. On the HCL(formerly IBM) side, VitalSigns monitors Connections, Notes/Domino, WebSphere, Traveler and Sametime. On the Microsoft side, VitalSigns monitors Office 365, Exchange (including DAG), SharePoint, OneDrive and Skype for Business.

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