Level 3 Administration Support

RPR Wyatt is there for organizations with internal resources that are stretched for time or those who are not experts with the support of IBM or Microsoft collaboration environments. As these technologies are business critical applications spending a couple of days searching the internet reading blogs and forums is just not an option. RPR Wyatt has been providing Level 3 Administration Support successfully for 18 years to some of the largest enterprises, including HSBC and AT&T, who desire administrative assistance to augment existing staff or to acquire specific technical knowledge. Whether an on-going consultative support agreement or an incident based support pack RPR Wyatt has just the right amount of support augmentation you need.

RPR Wyatt offers a combination of an automated server monitoring tools and staff expertise to assure your extended Domino, Blackberry, Traveler, Quickr and Sametime servers continue to maintain your organization’s collaboration environment without interruptions.

Administration support is available by phone at 602-263-8788 during business hours or by email at support@rprwyatt.com. RPR Wyatt’s Administration Support Group was designed to provide customers the easiest and fastest way to deploy and configure our applications. Services include installation, knowledge transfer, skill augmentation, and general deployment consulting.

Support Hours
We are available 9am-5pm Monday through Friday for unplanned calls. Interactions must be prearranged outside of normal business hours.

 

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