In light of recent events, we have seen a massive influx of remote workers, resulting in a substantial increase in Support Desk tickets. Support Managers have been bombarded with various tickets, making it difficult to keep up with their typical daily tasks. Some say the obvious solution is to add more staff members to reduce the workload of the existing Read More
Tag: Microsoft Administration
Taming Teams: Handling the Sudden Surge of Admin Requests
Taming Teams: Handling the Sudden Surge of Admin Requests Adoption of Microsoft Teams was gaining traction before COVID-19 but has now quickly shifted from an elective to a necessity. With Teams usage growing as much as 1,000%, we are also seeing the number of admin requests increasing just as drastically. Administrators are now seeking force-multiplying tools, like PowerShell, to empower Read More
WEBINAR: Delegate, Automate, & Control PowerShell
Modernize how you administer and manage PowerShell to empower the entire organization – from Executive to the Front-Line. With PowerScripts, ANY user in the organization can securely run pre-approved PowerShell Commands from an on-demand library. PowerScripts requires zero PowerShell experience, and access rights are managed by leveraging the security of Active Directory. Attend our upcoming webinar to learn how to: Read More