Each submitted Support Desk ticket is more than the loss of service to the end user. It isn’t that their equipment isn’t working, but also the fact that the lack of working systems is preventing that person from doing what they need to do. Join our webinar on Tuesday, November 17th at 1pm EST / 10am PST to see how Read More
Tag: support desk
WEBINAR: Support Managers: Harness the Power(Shell) within Office 365
In light of recent events, we have seen a massive influx of remote workers, resulting in a substantial increase in Support Desk tickets. Support Managers have been bombarded with various tickets, making it difficult to keep up with their typical daily tasks. Some say the obvious solution is to add more staff members to reduce the workload of the existing Read More
Support Managers: Harness the Power(Shell) within Office 365
In light of recent events, we have seen a massive influx of remote workers, resulting in a substantial increase in Support Desk tickets. Support Desk staff have been bombarded with various tickets, making it difficult to keep up with their typical daily tasks. Some say the obvious solution is to add more staff members to reduce the workload of the Read More